Frequently Asked Questions
Everything you need to know about our premium spirits and delivery services.
Do I need to show identification upon delivery?
Yes, someone 21 years of age or older must be present to sign for the delivery. A valid government-issued photo ID is required by law for all alcohol shipments.
Which states do you ship to?
Due to state regulations, we only ship to specific states where alcohol delivery is permitted. Please enter your zip code at checkout to see if delivery is available in your area.
What is your return policy for wine and spirits?
We accept returns on unopened bottles within 14 days of purchase if the product is defective or damaged. Due to safety regulations, we cannot accept returns on opened products or for a change of mind.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are my bottles packed securely to prevent breakage?
Absolutely. We use specialized, reinforced packaging designed specifically for glass bottles to ensure your wine and spirits arrive in perfect condition.
Can I include a gift message with my order?
Yes, you can add a personalized gift message at no extra charge during the checkout process. We also offer premium gift wrapping for select bottles.